We compare the annual statement with your lease and with the current professional standard for commercial service charges. You get a list of written questions to put to the landlord, and the reason behind each one.
Get early access£79 for each statement. There is no subscription and no sales call.
The statement arrives once a year. You have three choices today, and all three are poor.
This is what most tenants do. The statement is long, the year is busy, and the sum looks like last year plus a little.
This is free and it works. You read your lease, you read the statement, and you build a spreadsheet. If you already do this, keep doing it and do not buy this.
A specialist does the work well. The fee starts in the thousands of pounds, so it is worth it only on a large charge.
Your lease decides what the landlord can recover. A professional standard for commercial service charges decides how he must present it. Its second edition took effect on 31 December 2025. We check both.
We list each item in the statement against the words of your lease. Improvements, empty units and initial defects are the usual disagreements.
We test how the landlord divided the cost between the tenants, and whether the shares add up to the whole and stay stable from one year to the next.
We compare what you were asked to pay in advance with what was spent, and we look for the balance that must come back to you.
We name the documents you may ask for, and the parts of the statement that carry no explanation.
Upload the service charge statement and the service charge part of your lease.
We read the statement line by line against your lease and against the standard.
You get a letter you can send, with one numbered question for each item, and the reason for each one.
We build this now. We open it to a first group of tenants and their agents. Two questions, and no sales call.
No. It is in development. This page is how we choose the first companies. If you sign up, we contact you directly. You can tell us that it is wrong for you.
Only you can say. The test is simple. If your yearly service charge is a few thousand pounds, one wrong item can be more than the fee. If it is small, read the statement yourself.
No. This is for commercial leases only. Residential leasehold has its own law and its own services, and we do not work on it.
No. We need the service charge clauses and the schedule that lists the recoverable costs. You can remove the rest.
We delete an uploaded document on request. We do not sell your data and we do not share it.